Creating & Managing Mailbox Rules

Manage email messages by using rules

A rule is an action that Outlook 2016 or Outlook 2013 for Windows runs automatically on incoming or outgoing messages. You choose what triggers the rule as well as the actions the rule takes. For example, you can create a rule to move all messages from your manager to a folder or to delete all messages with "Buy now!" in the subject.

How rules help you manage email messages

By using rules, you can reduce manual and repetitive actions needed to manage your email messages. When you turn on rules, they run continuously and automatically.

Rules generally fall into one of two categories—organization or notification. You can use the Rules Wizard to help you design rules to manage your messages.

The Rules Wizard includes templates for the most frequently used rules.

Outlook Rules Wizard

Stay Organized
These rules help you not only to file messages, but also to follow-up with messages. You can create a rule for messages from a specific sender. So you could set a rule, for example, that messages received from Keri Mills with the word "sales" in the Subject box are to be flagged for follow-up, categorized as Sales, and moved to a folder named Keri’s Sales.
Stay Up to Date
These rules notify you—based on choices you make—when you receive a particular message. You can create a rule, for example, that automatically sends a message to a mobile device when you receive a message from a family member.
Start from a blank rule
These are rules that you can create and customize without a rule template.

Create a rule

Step 1: Choose an Outlook rules template

Choose Rules > Manage Rules & Alerts from the ribbon or choose the File tab and then choose Manage Rules & Alerts.
In the Rules and Alerts dialog box, on the E-mail Rules tab, choose New Rule.
In the Rules Wizard, under Step 1: Select a template, pick one of the default templates under Stay Organized, Stay Up to Date, or, Start from a blank rule.

Step 2: Edit the rule description

Each one of the rule templates that you chose in Step 1 has slightly different options for Step 2. When the options require you to make a choice, for example to specify a sender or choose a folder, the option will be underlined. For this example, we've picked one of the most common rules, to move messages from someone to a folder.

Choose people or public group in the edit description box to display your address book. Either choose a name from your address book or type the person's address in the From box, then choose OK.
Choose specified to display a list of your folders. You can choose an existing folder or choose New to create a new folder. When you've selected the appropriate folder, choose OK.

If you want to explore advanced options for the rule, choose Next and then skip to Advanced Rule Options, below. Otherwise, choose Finish. This returns you to the Rules and Alerts window. From here, you can create another rule or choose OK to save your changes.

• Move messages from someone to a folder

Choose the people or public folder link.
In the Rule Address dialog box, do one of the following:
- In the Search box, type a name.
  
  or
- In the Address Book list, choose a source.
When your selection is displayed in the From box, choose OK.
Choose the specified folder link, and in the Rules and Alerts dialog box, choose a folder, and then choose OK.
Choose Next and go to Step 3: Set conditions for a rule.

• Move messages with specific words in the subject to a folder

Choose the specific words the subject link.
In the Search Text dialog box, in the Specify words or phrases to search for in the subject box, type a word or phrase to be searched for.
Choose Add to add your entry to the Search list pane, and then choose OK.
Choose the specified folder link, and in the Rules and Alerts dialog box, choose a folder, and then choose OK.
Choose Next and go to Step 3: Set conditions for a rule.

• Move messages sent to a public group to a folder

Choose the people or public folder link.
In the Rule Address dialog box, do one of the following:
- In the Search box, type a name.
  
  or
- In the Address Book list, choose a source.
When your selection is displayed in the To box, choose OK.
Choose the specified folder link, and in the Rules and Alerts dialog box, choose a folder, and then choose OK.
Choose Next and go to Step 3: Set conditions for a rule.

• Flag messages from someone for follow-up

Choose the people or public folder link.
In the Rule Address dialog box, do one of the following:
- In the Search box, type a name.
  
  or
- In the Address Book list, choose a source.
When your selection is displayed in the From box, choose OK.
In the Flag Message dialog box, in the Flag to box, accept the default setting of Follow up, or choose another item in the list.
In the For box, accept the default setting of Today or choose another item in the list.
Choose OK > Next, and then go to Step 3: Set conditions for a rule.

• Move RSS items from a specific RSS Feed to a folder

Note: To use this option, you must subscribe to an RSS feed. When you choose this option, there is a prompt to continue. If you choose No, you can't proceed, but if you choose Yes, you can.

Stay Up to Date template

• Display mail from someone in the New Item Alert Window

Choose the people or public folder link.
In the Rule Address dialog box, do one of the following:
- In the Search box, type a name.
  
  or
- In the Address Book list, choose a source.
When your selection is displayed in the From box, choose OK.
Choose the specific message in the New Item Alert window link.
In the Alert Message dialog box, in the Specify an alert message box, type a message, and then choose OK.
Choose Next, and then go to Step 3: Set conditions for a rule.

• Play a sound when I get messages from someone

Choose the people or public folder link.
In the Rule Address dialog box, do one of the following:
- In the Search box, type a name.
  
  or
- In the Address Book list, choose a source.
When your selection is displayed in the From box, choose OK.
Choose the play a sound link, and in the Select a Sound to Play window, choose a file (for example, a .wav file), and then choose Open.
Choose Next, and then go to Step 3: Set conditions for a rule.

• Send an alert to my mobile device when I get messages from someone

Choose the people or public folder link.
In the Rule Address dialog box, do one of the following:
- In the Search box, type a name.
  
  or
- In the Address Book list, choose a source.
When your selection is displayed in the From box, choose OK.
Choose the forward it to people or public group link.
In the Rules Address dialog box, do one of the following:
- In the Search box, type a name.
  
  or
- In the Address Book list, choose a source.
When your selection is displayed in the To box, choose OK.
Choose Next, and then go to Step 3: Set conditions for a rule.

Start from a blank rule template

Choose one of the following.
- Apply rule on messages I receive
  
  or
- Apply rule on messages I send
Choose Next, and then go to Step 3: Set conditions for a rule.

Step 3: Set conditions for a rule

You now have the opportunity to add conditions to the options you chose in Step 2: Choose a template option. Based on the conditions you select, the options available to edit the rule description will vary.

Set the conditions for when to apply the rules for the option chosen in the Stay Organized template or the Stay Up to Date template when you started the Rules Wizard

Under Step 1: Select condition(s), select the check box for the condition you want to add.

Note: You can select multiple check boxes.
Under Step 2: Edit the rule description (click an underlined value), choose a link, complete the required actions, and when done, choose OK.
Choose the next link, complete the required actions, and when done, choose OK.
If another link is available, choose it, complete the required actions, and when done, choose OK.
Choose Finish when done.