Multifactor Authentication - Phone Call or Text

This article will act as a reference guide for connecting through the multifactor authentication portal for all PTS apps & services. All Faculty, Students, Staff, Alumni, and Administration will have multifactor authentication added to their accounts. Should you need assistance with this authentication method type, please contact the Help Desk at help.desk@ptsem.edu.

Multifactor Authentication Setup

When accessing a PTS application or service, you'll be prompted to provide additional information (as shown below)

Be sure to choose Authentication Phone, from the drop-down menu

Next, you'll need to identify the country code as (+1, for the United States). Then you'll need to provide your personal cell phone number as the external verification method

Be sure to select "Send me a code by text message" as illustrated above (**do not insert your office extension as it will not work properly**)

You'll now receive a text message on your cell phone.

Please add the received code in order to complete this setup process. You'll receive the screen shown below once completed successfully.

You've successfully completed the setup process necessary for multifactor authentication