Outlook Web App - Opening an Additional Mailbox

Modified on: Wed, Apr 24 2019 4:06 PM

This article is intended to illustrate how to switch to a shared email account within the Outlook Online Application as part of Office 365.

After signing into Outlook Online, click on you user icon as displayed below

ITS Knowledge Base > Outlook Online: How to Open Additional Email Account > Email Reading Pane.png

A menu will have opened, named My Accounts. Select "Open another mailbox. . . " as shown below

ITS Knowledge Base > Outlook Online: How to Open Additional Email Account > Open Other Mailbox 1.png

Type the email address that you intend to access and click open.

ITS Knowledge Base > Outlook Online: How to Open Additional Email Account > Screen Shot 2018-07-25 at 4.27.08 PM.png

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